User Friendly, Cliff Kuang with Robert Fabricant translated you know the frustrations of

you know the frustrations of trying to shop

'It's got a little bit of everything

This book tells us how she did it - and how you can too'

Christina Themar

User Friendly, Cliff Kuang with Robert Fabricant translated you know the frustrations ofIt seems like magic when some new gadget seems to know what we want before we know ourselves. But why does some design feel intrinsically good, and why do some designs last forever, while others disappear? User Friendly guides readers through the hidden rules governing how design shapes our behaviour, told through fascinating stories such as what the nuclear accident at Three Mile Island reveals about the logic of the smartphone; how the pressures of